background information

• 2008 network reconfiguration
• 2008 2nd level desktop support

PLM facts

• 150+ Windows Desktops
• 40+ Macintosh Systems
• Complex Back-Office Infrastructure
• Windows 2003 Servers with Exchange
• Extreme switches
• Radware load balancers
• IBM Blade servers
• IBM fiber channel RAID

Loop core responsibilities at PLM

• Map and document network infrastructure
• Design and implement a new network addressing scheme that would support PCI compliance
• Migrate users to smaller Exchange mailboxes
• Merge two separate Windows Domains into a single domain.
• Establish Active Directory enabled single point logon for Apple computers
• Supply 2nd level help desk support

contract highlights

• Upgraded Extreme network switches to current firmware
• Migrated all desktops & servers to new subnets & VLANs
• Performed a global naming convention change
• Changes were transparent to network users